Bus companies & links
Contact details for bus companies operating in the Darlington and South Durham area are listed below. Questions or comments regarding the operation of a local bus service should be made direct to the relevant bus company.
Arriva Customer Services
FREEPOST ANG 7624
phone; 0344 800 44 11
Arriva website [external link]
phone: 01325 300 604
Go North East
13 Hillside Road
phone: 01388 458099
Procters Coaches (Dales & District)
Leeming Bar Industrial Estate
phone: 01677 425203
Procters Coaches website [external link]
Scarlet Band Bus and Coach Ltd
phone: 01740 654247
Scarlet Band website [external link]
Stagecoach in Teesside
Stockton on Tees
phone: 0191 566 0231
Stagecoach Teesside website [external link]
Stagecoach in Hartlepool
8 Market Place
phone: 0191 566 0231
Bus service operators' grant
From 1 January 2014, the Department for Transport (DfT) have paid an annual grant to Local Authorities in England (including Darlington) to replace the “Bus Service Operators' Grant” for tendered services which, up until this time, had been paid direct to the bus operators.
As part of the grant conditions, Darlington is required to report on how they have made use of these funds by completing a short survey issued by the DfT, details of which can be found below.
Easy access buses
All buses in Darlington and South Durham are low floor easy access, which means that the bus "kneels" down level to the kerb making it easy to board the bus with a mobility scooter or if you are travelling with children in a pushchair.
With a bit of preparation and planning, people with a disability can travel safely and with confidence on the bus.
There are a range of resources that can help you prepare to travel. For general advice and articles about travelling on public transport with a disability you may find the Disabled Travel Advice [external link] site helpful.
Before you travel, it is advisable to check that the bus route you wish to take is accessible. For more information about whether your service is accessible contact the relevant bus company directly. Bus company contact information is found here.